Friday, December 6, 2013

A nod to public relations...................

Today I had a good turn done to me...I took my nearly 14 year old car into a Body Shop/
Painting company here in my home town...It is a place we have done business with one
other time and one my daughter used twice upon our recommendation. I had scrapped my
car on the passenger side.... on a post while doing the lamest parking job ever....The kid gave
me an estimate and I told him it was highish and not affordable...could I please talk to the
manager. Well one of the owners came out and saw the scratch...he told me to wait inside
and he would see what he could do with it....When he came to get me and I saw that he had
removed the markings on this uglyest of scratches (and in his suit yet!) it was almost perfect and undetectable I was beyond happy...he would not let me pay him even a little. I went back in the office with him...intent on giving the whole office an ear full on what a gift their boss has...for public relations coupled with kindness...the office listened intently...not having seen such a scene anytime in recent history....I told them to take in what they just heard from a grateful customer and realize what a super and generous boss they had....an unusual boss indeed...
Sharing my story with the happy ending....hope you like....
See you dear folks....in the funny paper..................Louisa